Frequently Asked Questions


How do I place an order on your website?

It's easy! Simply browse our selection of products, select the items you want, and add them to your shopping cart. Once you're ready to check out, follow the prompts to enter your payment and shipping information. You'll receive a confirmation email once your order is processed.

What payment methods do you accept?

We accept all major credit/debit cards, Bykea payment method. We take your security and privacy seriously, so all transactions are processed securely. Cash on delivery is also available.

What is your shipping policy?

We offer fast and reliable shipping. Our standard shipping times vary depending on your location, but we strive to get your order to you as soon as possible. We use leopard courier to deliver the fastest.

Do you offer returns or exchanges?

Yes, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you can return it within 7 days for a exchange only.

How can I contact customer service?

Our customer service team is available to assist you with any questions or concerns you may have. You can contact us via email, phone, or WhatsApp live chat during our business hours. Please see our Contact Us page for more information.

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